The visitors plaza is located pretty close to the downtown area, as was expected, and offered lots of historical information, directions and a gift shop. A dissapointment was the Freight House Restaurant which looked to be an upscale restaurant. We had a new waitress and the cookstaff did not do her any favors with our orders. All of our steak orders were incorrect with regard to doneness. When asked to correct the order, the waitress took the order back, but the cookstaff must not have been very concerned as the orders returned little better then before. The waitress was already nervous, add this to her youth and inexperience, I felt that it would have been crass to give her a hard time again. Christa thought the potatoes tasted like they were made from instant, and mom's steak fried potatoes were cooked to inedibility. My meal was the only one that turned out well, once Mom and I switched steaks (I like mine rare). The steak was good, and the meal might have been better if there just hadn't been so many problems. In the past I have praised eateries of noteworthiness, alas, I must also respond to those that would charge a hansom price, but do not deliver the hansom service.